HR management can use a little boost. Keeping an eye of a whole group of employees can be difficult. That is where workforce scheduling software comes into play. If you weren’t aware, plenty of companies are already implementing some sort of workforce solution. Rather than trying to clean up something after it happens, organizations are getting smart in investing in a workforce strategy beforehand. As an HR manager or the CEO of a company, how do you determine what kind of workforce solution you need? It’s easy!
- Identify the problem or issue
- Find out what needs to be measured
- Determine which areas can use automation
- Analyze the potential outcomes
Employees Are Critical Assets, but Expensive
Let’s admit, a high turnover can cost your business money. Not only does it hinder growth for the company, but aspects like time management can become difficult to monitor. Therefore, you’re left with having to pay employees overtime to double-check schedules, you may be paying someone incorrectly, and you may even need to replace said employee if it gets out of hand. Even if it was all accidental.
With workforce scheduling software, you can help your employees better manage their time and attendance. Reduce your replacement costs for hourly workers. For the companies that rely on being able to sell a product, you can not overlook the importance of making sure everything is on the up and up for your administrative workers.
How do the two connect? Take a look below to see how:
- If you are not using a workforce scheduling software, you cannot properly keep track of your employees. Who is out when, who is taking a vacation, etc. Suddenly, you have no one for a shift and one employee is trying to juggle everything. This leaves for errors and dissatisfied customers who did not feel like their needs were met.
- Employees who unexpectedly call out will leave a department shorthanded. This isn’t something you want when you are selling a product. Each shift should be well staffed.
How Can Workforce Scheduling Software Help?
In the case of an employee needing to call out, this kind of software can help find a replacement. The availability of the employees is known right away and therefore, can have the solution for your callout problem. You don’t want to be stuck without any staff for a busy weekend shift.
Unplanned overtime can also be avoided with workforce scheduling software. The software will be able to monitor time and detect with someone is working overtime unnecessarily. This is something that may not be able to be stopped fully but certainly reduced with the help of workforce scheduling software.
Move into Automation to Improve Skill Utilization
Let’s talk about how workforce scheduling software is exactly the kind of automation your company needs. Who needs to maintain a manual process that slows the progression of employees? The last thing you want when trying to improve your business is to take two steps back. Simply, workforce scheduling software is not just for the sake of ensuring employees are at the right shift at the right time. You can enter information into fields such as skills needed for a job position.
HR Managers will be able to look into their employees’ profiles and be able to see who needs training. Not only do HR Managers have access to this information, but shift managers as well. This is for the best when you are trying to determine who to help improve. It also lets you know who you can schedule to be on a shift together, weighing each employee’s pros and cons.
Will There Be a Learning Curve?
Of course, whenever you are implementing new ways of doing things in a company, there’s some tug and pull. Even if workforce scheduling software will improve aspects of the organization, those who have been doing it for a while might have a problem. Whether this comes from the employee level or even management, you should expect a little pushback.
Regardless of this and the people who will now have to be trained on the software, it’s for the best. Remember that you will be cutting back the problems that have long been a strain on your company. Scheduling employees and their respective shifts have become easier. Ensure that you never have just one person on the floor for a shift, especially on a projected busy day. Personalize your employees in the system to see who has what skill set and how that can either be utilized or improved.
Make sure you take a look into workforce scheduling software and see how your company can be improved. You may thank yourself and wonder why you never looked into this solution before.