Time and Attendance System for the Retail Industry
The biggest challenge in the retail industry is to ensure that customers are satisfied. Without satisfied customers, it’s impossible to grow your brand, drive sales, and meet your goals.
One of the biggest challenges faced by retailers is hiring and managing the type of large, diverse and skilled staff necessary to ensure optimal customer service without going over budget.
Mitrefinch Time and Attendance Software can help those in the retail industry boost customer service through better workforce management.
Time & Attendance Software can help you:
- Improve forecasting: Forecasting functionality allows you to align your labour supply with demand. Create accurate schedules and eliminate overscheduling.
- Deliver extraordinary service: Use the software to recruit, hire, and retain the best professionals in the industry.
- Control labour costs: Minimise costly overpayments, reduce administrative errors, and ensure that schedules match demand.
- Monitor productivity: Keep track of planned and unplanned absences, tardiness, company policy infractions and time abuses.
- Improve scheduling: Use the Skills Matrix tool to schedule by required skill sets and occupancy rates.
- Minimise compliance risks: Ensure full compliance with EU legislation.
- Cut costs associated with fraudulent time practices: Eliminate buddy punching and other time abuses with biometric clocking options. Ensure the identify of your workers with the swipe of a fingertip.
- Ensure compliance: Minimise compliance risk and adhere to complex and constantly changing regulations and reporting requirements of pharmaceutical sales staff.
- Manage absences: Track and enforce employee attendance, reduce absenteeism, and improve productivity. Ensure all shifts are covered, reduce overtime expenditures, and keep track of absence habits that go against company policy.
- Cut down on time and errors associated with manual systems: Mitrefinch Time and attendance system automatically links to payroll, financial, human resources systems.
- Keep track of sales: Link the system to your Employee Point of Sale system in order to track performance and productivity.
- Report on trends: Access real-time data so you can view and report on overtime, absences, and other issues related to cost and productivity. Use the data to make decisions affecting organisational strategy and goals.
- Manage entitlements and accruals: Both managers and employees can view and manage vacation time, sick time, and personal time directly through the system. Employee requests for time off can be approved or denied through the system, without having to schedule face time.
- Improve employee safety: Fire evacuation functions ensure that the whereabouts of all employees are recorded, so that emergency personnel can ensure they are evacuated in the case of a fire or other emergency.
- Facilitate reporting on trends: Access information on overtime, absences, and productivity through the system’s intuitive dashboard, and use information to make important strategic decisions.
- Safeguard your organisation against going over budget: Preventative alert tools notify you via email if scheduled hours over budget, before hours are worked
