Managing a call center isn’t easy. There are numerous employees who must be scheduled through a variety of different shifts. Since most call centers operate 24 hours a day and seven days a week, you not only need to employee roster to handle that volume, but you also have to accommodate the shift…
Is your company having a hard time finding the best employees? Are you unable to retain the ones that do the best work? If so, then you need to refine your talent management HR tactics. Talent management is the art of ensuring that you’re not only bringing in qualified candidates, but also keeping…
We have compiled data from recent studies outlining the effect of absenteeism across many territories including Ireland and the UK. We take a look at the cost of absenteeism, the top causes, how to tackling absenteeism and much more.
Every generation is different, and managers need to be aware of those differences. Millennials are known for having very specific work habits and tend to move from one job to another every few years.
Payroll fraud is when an employee manipulates the system so that they get paid more than they earned. It’s a subtle technique resulting in large amounts of theft over time.
Stay at home parents are amongst the most important members of society. Their jobs are very often overlooked. However, if you are a stay at home parent, not only is it possible to regain your employment, it’s possible to do better.
Ask any manager about issues with workforce management and a large proportion of them will tell you that there’s at least one employee they just simply cannot warm to.
When it comes to business, Ireland is firmly more competitive than the United Kingdom. This is according to a new report released by the IMD World Competitiveness Center and first discussed on the Irish Independent.
It is easy to get burnt out when you are working long hours and do not feel appreciated. When you have a skilled employee, it is natural that you would want to utilise their talent as much as possible.
The start of the year is the perfect time to take stock of how far you have progressed in the previous year and equally what mistakes you may have made. It’s also an ideal time to prepare and set goals for the year ahead and decide on some resolutions and goals that you would like to accomplish in 2016.