The hospitality sector can be a challenging industry to work in. Time and attendance software could be the perfect answer for businesses within the hospitality sector that are looking for ways to streamline their daily operations. By using this software, businesses can prevent understaffed shifts and improve employee morale – among many other wonderful benefits.
The hospitality sector is heavily dependent on their ability to provide superior customer service. Hotels in Ireland for example, as well as resorts, restaurants, bars, tourist centers, and other businesses within the hospitality industry depend on their staffing needs. When they are understaffed, it becomes difficult to deliver proper customer service.
Many of these businesses have to deal with a hectic schedule that is based on the needs of their customers. This means that they need to spend minimal time dealing with issues such as employee absenteeism, payroll errors, budget overages, and other problems related to scheduling and attendance.
Find out how this software can be used to prevent these issues and discover the benefits of time and attendance tracking solutions.
Time and Attendance Software for Accurate Time Tracking
Clocking terminals are used to accurately track the time of your employees. You get to choose the clocking system that works best in your setting. Whether you choose a proximity terminal, a biometric terminal, or web-based clocking, employee hours are instantly logged into the system.
Employees and supervisors have real-time access to this data. Supervisors can instantly determine whether or not all of their employees have shown up for their assigned shifts. Examine the top advantages of using this software:
- Ensure proper scheduling
- Deal with shift swaps and time off requests
- Prevent payroll errors
Employee attendance tracking is able to ensure that your schedules are properly filled and that you do not have gaps in your scheduling. In the hospitality industry, you need to be properly staffed in order to provide quality customer service. When a shift becomes understaffed, it is difficult to meet the needs of your customers. Time and attendance solutions can help eliminate this problem. By combining the attendance solutions with rostering software, you can remain within budget while ensuring every shift is properly staffed.
Using this software, employees can request shift swaps or time off. These requests are automatically sent to managers or supervisors through an email. The managers or supervisors can then approve or deny the request. This removes the HR department from the request process, improving the overall efficiency of your daily operations.
Another reason to consider using time and attendance solutions for your business within the hospitality industry is that it helps prevent payroll errors. Whether you operate a hotel, a restaurant, or a bar, you will likely deal with irregular shifts and scheduling. This increases the chances of payroll errors when manually entering employee attendance.
The software automatically logs every minute worked by each employee. This can be integrated into your existing payroll software. When you are able to prevent payroll errors and ensure that your employees are paid on time, you can naturally begin increasing your employee morale.
A happy employee is able to offer superior customer service. After all, being able to serve a customer with a smile is an essential part of the hospitality sector.
A Closer Look at Time and Attendance
It can be difficult to understand how time and attendance systems can benefit a business without seeing it in action. Sometimes it helps to look at a real-life example. Take a look at the benefits discovered by one of our recent clients.
The Burlington Hotel is one of many clients that have found attendance software beneficial to their daily operations. It has helped them reduce costs and increase their efficiency. Here is an overview of the benefits they discovered:
- Automating their key processes
- Improve the payroll process
- Prevent overtime costs and budget overages
- User-friendly system
Automating Their Key Processes
By using attendance software to automate many of their key processes, the Burlington Hotel can place more of their focus on customer service and hospitality. Within just 4 days, their entire attendance system was completed and put in place. They were able to continue with their daily operations with minimal interference during the installation process.
Once installed, the software was used to automate many tasks. This included the heads of department roster staff, management of employee time and attendance, and the ability to check anomalies.
Improve Payroll Processes
They were also able to integrate their attendance system to Sage Micropay to help simplify their payroll process. This prevents payroll errors and ensures employees are paid on time. Every employee receives accurate pay and correct entitlements.
Prevent Overtime Costs and Budget Overages
By using this software, the Burlington Hotel was able to prepare rosters that stuck within their predefined budgets. They could easily revise their schedule in the event that a schedule was on the verge of going over budget.
This also helped cut down on the time their HR department spent dealing with scheduling related issues and tasks. Throughout the day, an HR department in any industry can easily become overwhelmed with the number of queries and requests from the staff. Time and attendance systems reduce administrative and employee management issues.
Perhaps one of the greatest benefits was the ease of use of the system. Using the Mitrefinch time and attendance solutions, the staff had more control over their daily operations and was able to improve the efficiency of their tasks.
The software is incredibly user-friendly, allowing staff to quickly familiarise themselves with how to use the system to their benefit.
Using Time Tracking Software for Your Business
As you can see, this software can be a major help to businesses in the hospitality sector. They can help you streamline your daily operations, prevent payroll errors, and automate some of your tasks. All of this is combined with a user-friendly system that managers, supervisors, and employees can have access to.