Carton House, Advance Systems clearly demonstrates a full understanding of our business.
John Timmins, Financial Controller
- Provides total payroll control
- Real cost savings
- Dramatically reduced administration time
- Solution demonstrated a full understanding of the challenge
Provides total payroll control
Real cost savings
Dramatically reduced administration time
Solution demonstrated a full understanding of the challenge
Carton House Hotel, in Maynooth Co Kildare, is one of Ireland’s finest Hotel, Spa and Leisure complexes. A key attraction here is the choice it offers of two world class championship 18-hole golf courses. Carton House hosted the Irish Open Golf Tournament in 2013 and on 2 previous occasions.
The Challenge
With 325 employees at Carton House, the management and processing of its payroll had tended to be one of the most significant costs for the business. Typical of the sector, the situation was compounded by the staff profile being a mixture of both casual and seasonal staff, and the 24 hour 365 basis of the operation. It was a very manual system, relying on a series of spreadsheets and was prone to error and costly administration time. In order to address this inefficiency, a decision was made in 2008 to install a system that had the ability to manage the different operating shifts and diverse manpower needs that are involved in running an operation like Carton House.
Post installation of Mitrefinch Time and Attendance Software
“Having worked with Advance Systems in previous employments, I was really delighted to find the technology in-place at Carton House when I came on board it was like meeting an old and trusted friend again “
John Timmins – Financial Controller
The introduction of Mitrefinch Time and Attendance Software took away much of the headache associated with payroll processing. A major benefit was the responsibility it afforded for individual areas to become a great deal more pro-active in the management of their people and costs.
This was coupled with significantly reduced payroll administration time. In fact, Carton House now sees its payroll processed in just 2 hours, compared with up to 3 days that it took previously. This is achieved by having clear processes and responsibilities in place. The Mitrefinch Time and Attendance system is both accurate and fast, providing quality and timely reporting that supports departmental managers in their roles. Any personnel issues are quickly highlighted and addressed.
The reports that are produced by the system are both informational and actionable. Carton House was able to work with Advance Systems on generating these reports to support the business. The decision to install Mitrefinch Time and Attendance from Advance Systems was made on the basis that it could meet all of the Carton House requirements. The team at Carton House have been impressed at how accessible their contacts at Advance Systems have been and their speed in responding to the changing needs of the business.
They are also aware of the scope of the technology and its potential for Carton House. They plan to use its self-service functionality to empower employees and are also considering its application for access control.
“Advance Systems clearly demonstrates a full understanding of our business. They provide scenarios on how to best manage different areas of the business with practical and cost-efficient solutions”
John Timmins – Financial Controller